Terms of Service

Redamp.io Terms of Service

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and REDAMP SECURITY s.r.o., with its registered office at Palackého třída 879/84, Královo Pole, 61200 Brno, Tax ID 29304211, VAT No. CZ29304211, File No. C 72850, kept by Regional Court in Brno. (“Redamp.io“ or “we”).

You agree that by using and/or accessing Redamp.io apps and this website, you have read, understood, and agreed to be bound by all of these Terms. IF YOU DO NOT AGREE WITH THESE TERMS, DO NOT USE THE APP OR THE WEBSITE.

1. Definitions

1.1

“App” refers to the desktop app, server app, mobile/tablet app, web console or any other app provided by Redamp.io via the https://www.redamp.io website.

1.2

“Content” refers to any information, graphic, text, image, software, sound file, video, communication, data, metadata, photograph, compilation, work in any form or medium, technology, or other types of content uploaded by you in the App.

1.3

1.4

“Device” means your computer, server, mobile phone, tablet, or any device on which you have installed the App.

1.5

“User” refers to users who use the App or the related Service.

1.6

“Redamp.io” refers to REDAMP SECURITY s.r.o., with its registered office at Palackého třída 879/84, Královo Pole, 61200 Brno, Tax ID 29304211, VAT No. CZ29304211, File No. C 72850, kept by Regional Court in Brno.

1.7

“Service” refers to any Redamp.io service offered and provided within the App, or a service provided directly by the Redamp.io representatives.

1.8

“Terms” refers to these Terms and Conditions available at https://www.redamp.io/terms-of-service

2. Users and Responsibilities

2.1

The Application and the Service are intended for use by professionals and entrepreneurs.

2.2

For administrators of larger companies with multiple Devices and Users, we offer additional integrated Services to audit your digital environment as a whole and give you recommendations on what you should fix and how. The aim is to increase efficiency in cyber risk management and employee awareness as much as possible.

2.3

The App and the Service are not intended for children, it is intended for adults only. You must be at least 18 years old to use the App otherwise you must have the consent of a parent or guardian.

2.4

By downloading, installing, registering, or otherwise accessing or using the App or the Service, you agree that you have read, understood and will abide by the following Terms. You expressly represent, warrant, and agree that you will not

2.4.1

do anything that could disable, overburden, or impair the proper functioning of the App;

2.4.2

use any automated means to access any part of the App;

2.4.3

except as expressly authorized by law reverse engineer, decompile, disassemble, translate, reconstruct, transform, or extract any part of the App;

2.4.4

change, modify, or otherwise alter the App except as expressly authorized by law;

2.4.5

use or attempt to use the App in a way that is unlawful, infringes copyright, is fraudulent, malicious, or could subject Redamp.io or users of the App to harm or liability.

3. Registration

3.1

You are obliged to register before using the App by providing your e-mail address. A request to confirm your account will be sent to the provided e-mail.

3.2

You represent and warrant that all information you provide is truthful, accurate, and complete.

3.3

To complete the registration, you must fill in the relevant identification and, if applicable, billing information for the paid version of the Application.

3.4

You understand that you can have only one account linked to one e-mail address.

3.5

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account or password.

3.6

If you lose your password, you may request an automatic reset of your password in the App or via website https://app.redamp.io. A link to reset your password will be sent to the email you provided during registration.

4. Security Scan

4.1

The App is intended for scanning the Device (operating system, settings, applications); networks, data leaks concerning your Devices and accounts; etc.

4.2

Some recommendations can be implemented directly in the App, either manually or automatically.

4.3

You are solely responsible for taking action and implementing the recommendations. Redamp.io shall not be liable for any damage caused by your specific implementation of the recommendations in the App.

4.4

If you are unsure what the recommendations in the App mean, Redamp.io recommends that you contact our support team for advice at: [email protected]

5. Payment

5.1

The App is a subscription-based cloud application. Prices and features for each subscription plan can be found on our pricing page: https://www.redamp.io/pricing

5.2

Redamp.io reserves the right to change prices at any time

5.3

Prices are listed without VAT, Sales, and similar taxes.

5.4

Subscriptions start from the agreed date, which will usually be the date on which payment is received.

5.5

Subscriptions are billed monthly, or annually depending on your choice.

5.6

Subscriptions are invoiced either in CZK, EUR, or USD based on your preference.

5.7

Subscriptions are automatically renewed. You will be notified by email 30 days before the renewal date.

6. Cancellation and Refunds

6.1

You may cancel your subscription at any time during the subscription period in the App.

6.2

In case of cancellation of the subscription, the subscription will automatically end on the next renewal date.

6.3

Cancellation of your subscription will not result in a refund of the amount already paid but will prevent your subscription from being automatically renewed. Redamp.io does not offer refunds.

7. Support

7.1

Knowledge base of common problems is available at https://kb.redamp.io/docs

7.2

For information regarding the support service, please contact us at: [email protected]

8. Termination

8.1

With the exceptions provided by law, Redamp.io reserves the right to terminate or suspend your access to the App or the Service or any of its parts at any time for any reason, including, but not limited to, violation of these Terms or any unlawful or abusive behaviour.

8.2

You may withdraw from these Terms at any time, in which case you may not continue accessing or using the App and Service.

8.3

Sections 10 (Intellectual Property), 15 (Indemnification), and 21 (Governing Law and Disputes) herein, as well as any other sections of these Terms that, either explicitly or by their nature, must remain in effect even after termination of these Terms, shall survive termination.

9. Changes to these Terms

9.1

With the exceptions provided by law, Redamp.io reserves the right to modify these Terms at any time without notice. You are responsible for staying informed of any changes to these Terms.

9.2

If the Terms are changed, we will post the revised Terms on this page and indicate the date of the revision. Your continued use of the App and the Service after the date of revision constitutes your acceptance of the revised Terms.

9.3

In the event that you do not agree to a change to the Terms, you may contact us at [email protected] to expressly refuse the change to the Terms.

10. Intellectual Property and Content

10.1

All trademarks, copyright, database rights, and other intellectual property rights of any nature in the App together with the software code are the property of Redamp.io and are protected by copyright and other intellectual property laws.

10.2

By uploading any Content to the App, you grant Redamp.io a non-exclusive, worldwide, royalty-free license (with the right to sublicense) to host, store, transmit, display, perform, reproduce, and modify all or any portion of the Content, in any format and through any channel now known or hereafter developed.

10.3

You represent and warrant that you own or otherwise control any and all rights in and to the Content that you upload, share, or otherwise make available and that use of that Content by us will not infringe or violate the rights of any third party in any manner.

10.4

Any data you enter into the App is part of the database collected by Redamp.io and becomes part of the Redamp.io database without you gaining any right to the App database. This database is not a collective work under the Copyright Act.

10.5

Redamp.io’s business model is not based on selling its customers’ data. Redamp.io uses the Content provided by you only to improve the Services and App, and especially your cybersecurity. Redamp.io is not authorized to sell your data and Content. If Redamp.io uses your data to create a database, it does so only to improve its Services and App.

11. Third-Party Links

11.1

Redamp.io may make available on the App links to websites operated by third parties, including advertisers. If the App or the Service contains links to other sites and resources provided by third parties, these links are provided for your information only. Redamp.io has no control over the contents of those sites or resources and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

11.2

Products, services, and content offered through linked third-party websites are subject to the terms and conditions made available by those third parties, and the data collection practices of linked websites are governed by the applicable privacy policies of those third parties. Following links to any other websites or web services is at your own risk, and any claims you may have in connection with products, services, or content made available through linked websites are claims against third parties, not Redamp.io.

12. No Resale or Redistribution of Service

12.1

Reselling access to the App or providing access to the App for a fee or any other compensation that circumvents our business model is a material breach of these Terms and will result in the cancellation of your subscription.

13. Disclaimer of Warranties

13.1

Redamp.io disclaims any liability for the use of the App, Service, and related outputs. Any actions or decisions made by users are done at their own risk. Redamp.io assumes no responsibility for any damages, losses, or other consequences that may arise from the improper or unauthorized use of the App and Service.

13.2

Redamp.io does not guarantee that the use of the App and the Service will be uninterrupted or error-free, and Redamp.io will not be liable for any interruptions or errors.

13.3

Redamp.io makes no warranties or representations, express or implied, with respect to the App or the Service.

13.4

In the event that you fail to update the App within a reasonable period of time or fail to update the App correctly, you shall have no rights in respect of any defect caused by your failure to update the App.

14. Limitation of Liability

14.1

Redamp.io, its affiliates, licensors, suppliers, or advertisers shall in no event be liable for any costs, damages, or expenses (including, without limitation, compensatory, incidental, and consequential damages, lost profits or damages resulting from loss of data, or interruption of work) arising out of

14.1.1

use of the App and Service or inability to use them;

14.1.2

the cost of procuring replacement services;

14.1.3

unauthorized access to or alteration of your transmissions or data;

14.1.4

any other liabilities concerning the App and Service.

14.2

Redamp.io will only be liable to you for damages caused by wilful misconduct or gross negligence and other damages that may not be limited by applicable law.

15. Indemnification

15.1

You agree to indemnify and hold Redamp.io harmless from and against any reasonably foreseeable direct losses, damages, and reasonable expenses (including reasonable attorney fees and costs) suffered or incurred by Redamp.io arising out of or related to:

15.1.1

your breach of any of these Terms (including any additional terms and conditions incorporated herein);

15.1.2

any Content you post or otherwise contribute;

15.1.3

any activity in which you engage on or through the App; and

15.1.4

your violation of any law or the rights of a third party.

16. Entire Agreement

16.1

These Terms constitute the entire agreement between you and Redamp.io and supersede all prior agreements or understandings, whether oral or written.

17. No Waiver

17.1

The failure of Redamp.io to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

18. Severability

18.1

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be enforced to the maximum extent possible, and the remaining provisions shall remain in full force and effect.

19. Privacy and Data Collection

19.1

Redamp.io values your privacy and is committed to protecting your personal information. Please refer to our privacy policy for more information on how we collect, use, and share your data, available at: https://www.redamp.io/privacy-policy

20. Assignment

20.1

Redamp.io may assign any or all of these Terms and may assign or delegate, in whole or in part, any of its rights or obligations under these Terms. You may not assign these Terms, in whole or in part, nor transfer or sub-license your rights under these Terms, to any third party.

21. Governing Law and Disputes

21.1

These Terms shall be governed by the laws of the Czech Republic, in particular, Act No. 89/2012 Coll., The Czech Civil Code, as amended. The courts of the Czech Republic shall have exclusive jurisdiction over all disputes arising out of these Terms and the use of the App.

21.2

The App is not intended for consumers. If you are a consumer, in the event of a dispute with Redamp.io, you may use the possibility of out-of-court dispute resolution by contacting the out-of-court dispute resolution entity, which is the Czech Trade Inspection Authority (www.coi.cz) and proceeding in accordance with the rules set forth in the relevant legislation and in accordance with the information provided on the website of the Czech Trade Inspection Authority.

21.3

As a consumer residing in the European Union, you can also initiate out-of-court dispute resolution online via the ODR consumer dispute resolution platform, available at ec.europa.eu/consumers/odr

21.4

If these Terms are translated into one or more languages, in the event of a conflict between the versions, the English language version shall be used for the interpretation of the Agreement.

22. Contact Information

22.1

If you have any questions or concerns regarding these Terms, please contact Redamp.io at [email protected]